If you entered any of the following special categories, please submit additional information via the Entrant Portal as soon as possible, but not later than July 21.
Guidelines on what should be submitted for these categories follows:
- Best Digital Front Door
- Best Digital Staff Recruitment and Retention
- Best Search Engine Marketing Campaign
- Best Use of Artificial Intelligence in Healthcare Marketing
- Best Digital Physician Engagement
- Best Digital Internal Communications
- Best Digital Marketing Campaign
- Best Integrated Marketing Campaign
- Best Digital Leadership in Health Equity, Diversity, and Inclusion
- Mark Gothberg eHealthcare Organizational Commitment
Best Digital Front Door
Concisely describe what your organization defines as its “Digital Front Door”, including links to the key elements (or screenshots, if necessary). Explain the strategy behind your approach, and how it fits into your organizational priorities. Describe the results you’ve achieved. In terms that are as concrete as possible, explain the impact of your strategy and implementation. Why are your efforts award-worthy?
Best Digital Staff Recruitment and Retention
Submit a document that describes how your organization has used digital communications to support staff recruitment and retention. Include links to the key elements (or screenshots, if necessary). What was the problem you were attempting to solve? Explain the strategy behind your approach, and the results you’ve received. In terms as concrete as possible, explain the impact of your strategy and implementation. Why are your efforts award-worthy?
Best Search Engine Marketing Campaign
Submit a document that details your campaign and provides links to the various elements (or screenshots if necessary). In terms as concrete as possible, explain: What were your goals for this campaign? What results were achieved against these goals, including ROI? What did you learn from this campaign? Why is this campaign award-worthy?
Best Digital Internal Communications
A number of approaches can be taken. The best approach is to provide direct access to the employee communications/collaboration platforms (e.g., intranet, employee-focused apps) with passwords; this would be for a specific time frame — ideally July 16 to September 20. Other options include providing a slide deck, a PDF, or other screen capture of all key components. A sufficient number of elements should be submitted to provide judges with a thorough understanding of the features and functions of the internal communications platform(s). Entrants should submit a brief write-up that explains the goals of the communication strategy, how it was implemented, and results. How did the internal communications tools and strategy achieve business objectives?
Best Digital Marketing Campaign
Best Integrated Marketing Campaign
Submit electronic copies of (or links to) marketing creative, including online and offline components, including:
- digital ads, emails and web landing pages, or other digital materials
- print ads (magazines, newspapers, newsletters), television commercials, radio ads, billboards, direct mail, etc.
Please include, if possible, metrics for each item (click through rates or other metrics as applicable) and your media plan.
Please answer the following questions to the degree possible:
- What were your goals for this campaign? What results were achieved against these goals? Did you measure ROI? What did you learn from this campaign?
- Did you purchase online advertising as part of this campaign? Provide details.
- Did you use a multi-channel approach? If so, which channels did you use? (Indicate all that apply):
- Social media
- Search engine marketing
- Display/banner advertising
- Landing page
- Print advertising
- Other (please specify):
Submit a document that details the campaign and provides links to the various communications elements. You can upload multiple files via the entrant portal or link out to documents on your organization’s server or on a cloud storage service such as DropBox. This way the judges can easily understand the marketing campaign and access all elements.
Best Use of Artificial Intelligence in Healthcare Marketing
Submit a document that details how Artificial Intelligence (AI) and Machine Learning (ML) have been deployed to enhance data-driven marketing priorities including customer acquisition and retention, online content personalization, digital experience, understanding user intent, social listening, physician search, online reputation management, call center optimization, and others. Show the ways your organization is leading in these efforts from a digital perspective. What were the results of these initiatives?
Best Digital Physician Engagement
Submit a document outlining your organization’s successful deployment of strategic communications and technology to bolster relationships between physicians and healthcare organizations, including examples of (or links to) communications media, websites, etc., and what results were achieved.
Best Digital Leadership in Health Equity, Diversity, and Inclusion
Submit a document that details your digital efforts to eliminate systemic barriers and biases around race, gender, sexual orientation, religion, age, or disability that negatively impact health outcomes. Show the ways your organization is leading in these efforts from a digital perspective
Submit digital copies (or links to) digital campaign elements, communications, and creative. Examples may include a special microsite or a dedicated section of your website; a content hub that is relevant to diverse audience members; focus on digital accessibility; a targeted digital campaign or other communications.
Mark Gothberg eHealthcare Organizational Commitment Award Entries
Organizations should submit 1-3 pages or more supporting their entry. This can be in bullet format. The focus of this award will be on overall digital strategy and the business and health promotion uses of the internet and technology, not clinical aspects.
The following questions should be covered:
Is there a head of e-health? How many and what type of people are in the group, and who do they report to (CEO, COO, EVP)? Is there an e-health governance/oversight group? What senior-level individuals are part of this group? Is e-health part of each department’s or area’s business strategy? Is there a commitment to use the Internet and technology to achieve the organization’s business objectives?
What budget is there for e-health? Total budget amount, total spend as percentage of capital budget, operating budget, IT budget, and/or marketing budget?
Achievements to Date:
What has actually been achieved on the internet, intranet, extranet?